📋 Common Questions

What is your return policy?

Contact us if you need help with a return or exchange.

How long does shipping take?

Delivery times vary depending on your location and selected shipping method.

Can I change or cancel my order?

Please contact us as soon as possible and we will let you know whether your order can still be changed.

How can I contact customer support?

Use the contact form on our website and our team will be happy to assist.

Where can I find product details?

Product specifications and care information are listed on each product page.

How long can I store them in the freezer?


They stay fresh for up to 9 months when kept frozen at 0°F or below. Once thawed, eat within 2 days and do not refreeze.

Is there any preservative added?


No preservatives or artificial additives. Only pure natural wild king crab.